S.T.A.R. TechniqueCopy

Week #2

What is it?
The STAR technique helps you structure your answers in interviews to clearly show your experience and impact.

⭐S.T.A.R. stands for:

• S – Situation: What was the context?
• T – Task: What was your responsibility?
• A – Action: What steps did you take?
• R – Result: What was the outcome?

Example: “Tell me about a challenge you faced in a Salesforce project.”

S: “In my last role, the sales team was frustrated with manual reporting.”
T: “I was asked to automate the process using Salesforce reports and dashboards.”
A: “I met with users to understand their needs, created custom report types, and built dashboards tailored to each manager.”
R: “The team saved over 5 hours per week, and management had better visibility into pipeline metrics.”